FAQ
Frequently Asked Questions
Is KneeAgain designed for arthritis specifically?
Yes. KneeAgain is a compression support device designed specifically for adults with osteoarthritis and chronic knee discomfort. Every feature — the wrap-around design, the cushioned gel pad, the all-day breathable fabric — is built for daily wear by people 50+ living with arthritic knees.
What size do I need?
Measure your thigh circumference 4 inches above the kneecap, in inches:
- S: 12-14"
- M: 14-16"
- L: 16-18"
- XL: 18-20"
- 2XL: 20-22"
- 3XL: 22-24"
Between two sizes? Choose the larger for comfort. You can always tighten the velcro straps.
How do I wash it?
Hand wash in cold water with mild soap. Air dry. Do not machine wash or dry. Heat damages the neoprene and silicone strips.
Will it slip when I walk?
No. The inside of KneeAgain has medical-grade silicone anti-slip strips that grip your skin gently and keep the brace in place.
Is this a medical device?
Yes. KneeAgain is registered as a Class I compression support device with both the FDA and CE certification authority, manufactured under ISO 13485 medical device quality standards.
How fast is shipping?
Free US shipping. Orders ship within 24-48 hours. Standard delivery is 3-7 business days. See our Shipping Policy.
What if it doesn't help?
Send it back within 90 days for a full refund. No questions, no shipping fee. See our Refund Policy.
Can I cancel my Auto-Refill subscription?
Yes, anytime. Just email info@kneeagain.com or manage it from your account.